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Last updated 18/12/08

 

GETTING THE RIGHT HELP

The expectation is that the various agencies and departments involved in care will work in unison to provide a co-ordinated and streamlined service to the end user. Unfortunately, the reality can be removed from this ideal.

The sheer complexity of the system, the fact that each department operates to different schedules, budgets and masters can leave the patient caught in the middle, particularly when state funding is required.

Negotiating this care maze can be extremely difficult and although each department or professional may be aware of their own duties and services, they may have limited or indeed no knowledge about other options, services and issues.

The key to getting the right help is to obtain advice which encompasses all aspects of care and which as well as addressing the primary issue also gives proper consideration to the many associated issues about which the enquirer may not initially be aware.

Negotiating the Care Maze
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